At Unitywear, we ensure a clear and reliable shopping experience. Below you will find all the practical information regarding placing your order, our production, and shipping.
How Does Ordering Work?
Placing an order for the whole family is very simple:
- Choose your favorite matching sets or individual items.
- Select the desired color and size for each family member. If in doubt, consult the size chart on the product page.
- Add the items to your shopping cart and check your overview.
- Complete your order securely via trusted payment methods such as iDEAL, Bancontact, Klarna, PayPal, or credit card.
Careful Processing of Your Order
As soon as your order reaches us, we get straight to work preparing it for shipment. Every garment is carefully checked and neatly packed so that your family package arrives in pristine condition.
Shipping & Track & Trace
As soon as your package is ready for shipment and handed over to the courier, you will immediately receive a shipping confirmation via email with a personal Track & Trace link. This allows you to follow the delivery status of your shipment in real-time right up to your front door.
Shipping Costs
Shipping costs are calculated based on your delivery location and the total weight of your order. The exact shipping costs are always clearly and transparently displayed on the checkout page before you finally confirm your purchase.
Where Do We Deliver?
Unitywear delivers to families in the Netherlands, Belgium, Germany, and other selected European destinations. Delivery times may vary depending on the type of product and the specific fulfillment location of the ordered items.
14-Day Cooling-off Period & Returns
We understand that family clothing needs to be tried on at home. That is why Unitywear always offers a statutory 14-day cooling-off period from the moment you receive your order. Should a size not quite fit, please contact us within 14 days at info@unitywear.online for the correct return instructions.
Questions About Your Shipment?
Do you have a question about a placed order or would you like to check its status? Our customer service team is happy to help you via info@unitywear.online.